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Last updated: 15 October 2025

1. Who We Are

This website is operated by MoveFlow Wellness, located at 22/23 Upper Pembroke Street, Dublin 2, D02 DH02, Ireland.
We are committed to protecting your privacy and handling your personal data transparently and securely.

If you have any questions about this policy or how we process your data, you can contact us at:
MoveFlow.wellness@gmail.com

+353 83 308 2741

2. Personal Data We Collect

We collect and process the following information:

• Your name, contact details (email, phone), and appointment details when you book through our calendar.

• Information you voluntarily share related to your health or wellbeing as part of your booking or treatment.

• Technical information such as IP address, browser type, and cookies, collected automatically when you use our website.

3. Purpose and Legal Basis for Processing

We process your data for the following purposes:

• To schedule and manage appointments you request. (Legal basis: Contract and, for health data, your explicit Consent.)

• To communicate with you about your appointment or related services. (Legal basis: Contract / Legitimate Interest.)

• To send you updates or newsletters (only if you’ve opted in). (Legal basis: Consent.)

• To maintain website security and performance. (Legal basis: Legitimate Interest.)

• To comply with legal or professional obligations, such as record-keeping. (Legal basis: Legal Obligation.)

4. Special Category Data

As a wellness clinic, we may process information about your health that you provide during scheduling or treatment.
This information is treated with the highest confidentiality and is only processed:

• With your explicit consent, and

• Solely for the purpose of providing our professional services.

We never share or use your health data for any other purpose.

5. Who We Share Data With

We may share limited information with:

• Wix.com Ltd., our website and hosting provider, which processes data under GDPR-compliant terms.

• Third-party tools used to manage bookings or send reminders (for example, Wix Bookings, Wix CRM, or email service providers).

• Professional or legal advisers if required by law.

All third parties are bound by data protection agreements ensuring your data is handled securely and in compliance with EU law.

6. Data Retention

We keep your personal information only as long as necessary:

• Appointment and contact records are kept for up to [insert retention period, e.g., 6 years] to meet professional and legal obligations.

• Marketing data (email lists) is kept until you unsubscribe.

• Website analytics data is kept for a shorter period, typically 12–24 months.

7. International Data Transfers

Your data is hosted by Wix.com, whose servers may be located outside the European Economic Area (EEA).
Wix ensures compliance through EU-approved Standard Contractual Clauses and other GDPR mechanisms.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data

• Correct or update inaccuracies

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• Receive your data in a portable format

To exercise any of these rights, please contact us at MoveFlow.wellness@gmail.com.

If you are not satisfied with how we process your data, you can lodge a complaint with the Data Protection Commission (DPC):

21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland

www.dataprotection.ie

9. Cookies

Our website uses cookies to improve functionality and performance.
You will be asked to accept or manage cookies when you first visit our site.
For more details, please see our Cookie Policy.

10. Security Measures

We take appropriate security measures to protect your data, including encryption, access controls, and secure storage.
While no online system is completely secure, we continually review our safeguards to maintain the highest level of protection.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.